R17 is no longer supported We upgraded for UC features, better auto attendants and announcement only Voice mail.
> On Mar 15, 2015, at 1:10 PM, Colton Conor <[email protected]> wrote: > > What are the main highlights of 20SP1 vs R17sp4? Seems like many Broadsoft > shops are making this upgrade jump, but what is the reason for it? Did > Broadsoft finally say 17 will no longer be supported, and its time to > upgrade? Was there an version 18 and 19? > >> On Fri, Mar 13, 2015 at 4:58 PM, Jessie Bryan <[email protected]> wrote: >> Hi Kumudu, >> >> We have not upgraded (from 18SP1) to 20SP1 after discovering some issues >> during lab-testing. >> Since BroadWorks can be used in many different ways, these issues may or not >> impact you. >> >> 1) The ProfileServer replication silently fails copying device file-repos to >> it's peers. >> 2) Another issue is with Polycom VVX Phones and the VVX Camera. If your >> users have BroadWorks N-Way, and the VVX Camera attached, the N-Way call >> will fail to engage in most call-scenarios. >> 3) Lastly, the bw-preUpgradeCheck-Rel_20-438231 falsely reports a DBS(maybe >> others) system as "SUCCESSFUL" even if the host does not have sufficient >> disk space. >> >> All three issues have been confirmed by TAC Tier-3. >> >> Since the first 2 issues are important for us, we're not upgrading until >> they release patches. >> >> Hope that helps a little, and good luck! >> >> >> -- >> Jessie Bryan >> VP Engineering >> Impulse Advanced Communications >> Website: www.impulse.net >> Phone: 805 884 6317 >> twitter: @jessiebryan >> -- >> >> >> >> Has anyone upgraded to Broadworks R17sp4 to R20 without any issues? >> >> According to the release notes most of the new features in R20 are >> deactivated by default. >> >> However typically every major release is followed by a unimaginable number >> of patches. >> >> >> >> Thanks, >> >> Kumudu >> >> >> >> >> >> Kumudu Suriyaarachchi >> >> Sr. Systems Engineer >> >> P 484.534.4427 [email protected] >> >> >> >> >> >> >> >> >> >> >> >> This communication (including any attachments) may contain privileged or >> confidential information of Alteva and is intended solely for the use of the >> individual to whom it is addressed. If you are not the intended recipient, >> you should notify the author and delete this communication from your system, >> including any attachments. Any disclosure, copying, saving or distribution >> of this communication, or the taking of any action based on it, is strictly >> prohibited. Any views or opinions expressed are solely those of the author >> and do not necessarily represent those of Alteva. >> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops >> >> >> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops
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