NT/Inteliquent has always been awesome in helping narrow this down. If
you haven't called them for fear of wasting their time, I strongly
suggest it. AT&T is next to useless on FGD trunking no matter who you
talk to. I usually can't even get them to tell me which carrier is
attempting to terminate a call on me, pleading CPNI regulations.
-Paul
On 04/23/2015 10:17 AM, Starr, Steve wrote:
A growing number of IXC/LD calls inbound into us have either no audio
or delayed audio. We are attempting to narrow down the common
carrier, but this is a difficult task. We have IXC trunks with
multiple providers. So far it seems to be mostly our ATT trunks and
Neutral Tandem trunks. ATT being TDM and Neutral Tandem being VoIP.
This leads me to believe it is an IXC carrier causing the trouble and
not circuit trouble. Also, it is just inbound. When our customer
returns the call it is fine. If the person calls our customers
tollfree it completes fine.
Is anyone else experiencing the trouble?
Does anyone have any contacts at ATT that might be able to assist?
Thank you,
:: Steve Starr
:: Daystarr Communications
:: steve.st...@daystarrfiber.net <mailto:steve.st...@daystarrfiber.net>
:: v - 989.720.6000
:: f - 989.720.6060
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