I will pass on the opportunity to comment on our competitor, but we are a 
facilities-based CLEC with an extensive wholesale program and can quickly port 
local or toll-free numbers for anyone here who is having pain and needs out 
quickly.  No term commitment and quick setup.  Feel free to contact me directly 
with questions.

 

Regards,

 

Mike

 

Mike Ray, MBA, CNE, CTE

Communications Authority, Inc.

11523 Palm Brush Trail #401

Lakewood Ranch, FL  34202

DIRECT: call or text 941 600-0207

WHOLESALE website: http://wholesale.commauthority.com

 

From: VoiceOps [mailto:[email protected]] On Behalf Of Robert 
Johnson
Sent: Thursday, March 17, 2016 6:43 PM
To: [email protected]
Subject: Re: [VoiceOps] VoIP Innovations reliability

 

Their primary SBC and DR IP are both in the same IP netblock, so whenever the 
DDOS hits, both IPs are affected. The past few outages have involved 80% packet 
loss or so to both hosts, so some calls do make their way through, and plenty 
of wierdness ensues when an INVITE makes its way through but not the OK on the 
way back.

 

Can't wait to get our numbers ported out.

 

On Thu, Mar 17, 2016 at 6:27 PM, Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

Annnd they're down again.

 

On 3/17/2016 5:14 PM, Nate Burke wrote:

6 calls from 4 different CID numbers.  All within 3 minutes.  

On 3/17/2016 4:58 PM, Nathan Anderson wrote:

Yesterday I definitely saw calls coming from the DR IP in my logs, but I had 
not yet added that IP as a peerin our SBC.  I'll have to comb through logs 
today to see if we got any.

 

Are you saying that the multiple calls you saw coming to your desk were all 
from the same number?  If I had to guess, their side probably sent continuous 
INVITEs to you when it failed to get back an OK for any of them (not that you 
weren't sending back OK, but that their either didn't reach their SBC or did 
not reach it in a timely manner).

 

-- Nathan

 

From: VoiceOps [mailto:[email protected]] On Behalf Of Jeff Waddell
Sent: Thursday, March 17, 2016 2:53 PM
To: Nate Burke
Cc: [email protected] <mailto:[email protected]> 
Subject: Re: [VoiceOps] VoIP Innovations reliability

 

That is the issue a lot of our customers are reporting - where multiple calls 
are sent.... 

 

On Thu, Mar 17, 2016 at 5:49 PM, Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

I didn't see any traffic increment on the DR IP Address in my firewall rules, 
but this was odd.  During the 15 minute period, I had probably 5 or 6 
simultaneous calls ring into my desk.  I normally only take a handfull of calls 
a day. 

 

On 3/17/2016 4:39 PM, Jeff Waddell wrote:

We implemented it too - I haven't checked to see if any traffic was sent across 
it 

 

 

 

On Thu, Mar 17, 2016 at 5:20 PM, Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

Only 15 Minutes this time though.  I had implemented the Disaster Recover Trunk 
as mentioned previously, but I didn't seem to be getting any calls completed 
through it. 

 

On 3/17/2016 4:16 PM, Shripal Daphtary wrote:

Down again! 

Thanks, 

 

Shripal


On Mar 16, 2016, at 9:50 AM, Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

Looks like it just came back up for me.  Just over 30 min.

Nate

On 3/16/2016 8:45 AM, Shripal Daphtary wrote:

We are experiencing an outage as well. 

Thanks, 

 

Shripal


On Mar 16, 2016, at 9:36 AM, Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

Problems again this morning?  Looks to be acting the same as it has been.  

On 3/11/2016 6:00 PM, Alexander Lopez wrote:

I added them to our monitoring platform, stated getting alarms this past hour 
or so. 

Up and down.



-------- Original message --------
From: Nathan Anderson  <mailto:[email protected]> <[email protected]> 
Date: 3/11/2016 6:31 PM (GMT-05:00) 
To: 'Nate Burke'  <mailto:[email protected]> <[email protected]>, 
[email protected] <mailto:[email protected]>  
Subject: Re: [VoiceOps] VoIP Innovations reliability 

...aaaaaand we're back.

-- Nathan

-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of Nathan 
Anderson
Sent: Friday, March 11, 2016 3:30 PM
To: 'Nate Burke'; [email protected] <mailto:[email protected]> 
Subject: Re: [VoiceOps] VoIP Innovations reliability

It *feels* like they are under attack again, since I get a response to a ping 
once every 20 or so.

-- Nathan

-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of Nathan 
Anderson
Sent: Friday, March 11, 2016 3:28 PM
To: 'Nate Burke'; [email protected] <mailto:[email protected]> 
Subject: Re: [VoiceOps] VoIP Innovations reliability

Confirmed.

-- Nathan

-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of Nate Burke
Sent: Friday, March 11, 2016 3:26 PM
To: [email protected] <mailto:[email protected]> 
Subject: Re: [VoiceOps] VoIP Innovations reliability

Anyone else show them down again right now?  My traceroutes aren't even 
leaving Chicago.  Dying at a Chicago hop on Level3.

Nate

On 3/6/2016 6:50 PM, Nathan Anderson wrote:
> Did anybody else just suffer another 45-minute-ish long outage from about 
> 4:00p PST to 4:45p PST (ending about 5 minutes ago)?
>
> -- Nathan
>
> -----Original Message-----
> From: [email protected] <mailto:[email protected]>  [mailto:[email protected]]
> Sent: Sunday, March 06, 2016 4:43 PM
> To: Nathan Anderson; [email protected] <mailto:[email protected]> 
> Subject: RE: VoIP Innovations reliability
>
> More here: http://blog.voipinnovations.com/blog
>
> Frank
>
> -----Original Message-----
> From: VoiceOps [mailto:[email protected]] On Behalf Of Nathan
> Anderson
> Sent: Tuesday, March 01, 2016 8:27 PM
> To: [email protected] <mailto:[email protected]> 
> Subject: [VoiceOps] VoIP Innovations reliability
>
> Holy schlamoly.  Anybody else use them here and being handed outage after
> outage over the last 2 days?  Seriously thinking at this point about doing
> something else.  This is ridiculous.
>
> I desperately need sleep and if my cell goes off one more time...
>
> -- Nathan
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>
>
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