Also, why the hell would you send e-mail in comic sans font?!?
This is really the most important part. On Wed, Jun 15, 2016 at 1:30 PM, Carlos Alvarez <[email protected]> wrote: > Well, I've never even heard of this before, so are you sure it's not > related to your upstream carriers, and/or your own systems? Have you > tested multiple upstreams (and which have you tried)? We're on Onvoy and > calling Verizon phones that should be on VoLTE, no issues. I'm not sure if > there's a way to know for sure if one particular phone is on VoLTE. > > Also, why the hell would you send e-mail in comic sans font?!? > > > On Wed, Jun 15, 2016 at 10:22 AM, Kidd Filby <[email protected]> wrote: > >> Group; >> >> >> >> I have noticed some weird trouble cases, over the past year, dealing with >> US originated calls showing up on a cell phone as an international call, >> using the first 2-digits as a country code. >> >> >> >> On one incident, we worked with Verizon, to really nail down the >> culprit. Their engineer was very interested in finding the root cause and >> he spent a lot of time with us (as well as our carriers and our customer) >> trying to figure out what was causing this to occur. He determined, in >> their network anyway, it was how they were treating call information when >> he activated the VoLTE service. If he turned off the service, on the same >> phone, the caller ID information would be correct. When he activated the >> VoLTE, the information was incorrect and said it was an international call >> and provided the country it thought the call originated from. He said >> there is nothing he can currently do about it, other than turning off >> VoLTE… and we all know that isn’t going to happen. >> >> >> All of the complaints, we have had, have been to iPhones. >> >> >> >> *There is also another cause for this behavior that has to do with a >> CNAM-Like AP, some people had activated, and that had us chasing our tails >> for a while as well.* >> >> >> >> What I am wondering is, how many other folks out there are running into >> these scenarios and…. >> >> 1. What are your telling your customers? >> >> 2. What are your carriers telling you. >> >> 3. What have you determined the issue was? >> >> >> >> Also, if what we have been being told is incorrect, then I’d like to know >> that too. >> >> >> >> Several of our customers are negatively affected by this and we really >> need to figure out a solution for the industry. >> >> >> >> Thanks; >> >> Kidd >> >> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops >> >> > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops > >
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