Wondering what other “small” BroadWorks shops are doing for customer and provisioning portals? Looking for something at a reasonable cost, or possibly to get some input from folks that have developed their own to see what the LOE looked like. Ideally we would be able to augment the enterprise, group, and user provisioning automation that we have today with service activation and configuration etc. in addition to giving customers a slightly better experience than CommPilot. Would also be great to be able to hide configuration options based on user permissions/type, meaningful CDR reporting would be great as well.
Thanks, Rob
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