I'd imagine Doc has a cellphone if s*it hits the fan. If not, he surely
has a visa card that he could give you.
And yes, we warm line customers who don't pay for a day or so first,
they can call repair and 911 and that's it. Then that goes dark too.
On 03/09/2017 02:23 PM, Carlos Alvarez wrote:
I'm not sure why you'd treat them any differently from any other
customer? Your service agreement should include clear info on when
accounts will be disconnected, and presumably the customer signed it.
Doctor's offices are not considered emergency medical facilities, and
in fact, 100% of our doctor/medical offices include "if this is an
emergency dial 911" at the beginning of their greetings.
Our ToS also includes:
This service may not be used in any life support, emergency response,
or other critical communications which may cause loss of life, injury,
or property damage. Customer acknowledges that the service may be
interrupted on nights and weekends for routine maintenance.
On Thu, Mar 9, 2017 at 12:16 PM, jungle Boogie
<jungleboog...@gmail.com <mailto:jungleboog...@gmail.com>> wrote:
Hi All,
What's the general rule/experience when dealing with Doctor offices
that have unpaid invoices on postpaid telephone service plans?
This may vary largely in different regions/states, but can a VoIP
provider threaten to disconnect telephone service for unpaid invoices?
If a Doctor office is on a pre-paid plan, like most VoIP operations,
are is there any liabilities on the VoIP provider when the balance
falls below a 0 or negative balance and there happens to be a medical
emergency? Perhaps it would be possible to disable calling to everyone
except 911. Is this a legitimate practice?
Thanks!
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