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Bill Heinz | Solutions Specialist
5625 W. Waters Ave, Suite E
Tampa, FL 33634
P: 813-356-0112 F: 813-249-8414
From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Colton Conor
Sent: Sunday, February 11, 2018 4:43 PM
Subject: [VoiceOps] Recommendations on Wholesale Fax Services
Like many I wish fax would just die, but it remains to be alive and kicking.
Today our wholesale provider has a fax to email option, and a HTTPS fax adapter
option. These are completely separate products today, and you can't use the
same fax number on both of them. However, our customers really want both
options combined into one, using the customer's same fax number. They would
Inbound faxes go to email using fax to email. If desired, they can also make a
copy go the their HTTPs fax adapter so the fax machine prints it out. The same
fax number will be used by multiple employees, so hopefully there is no a limit
on how many email addresses can be used for sending and receiving faxes.
Outbound faxes are sent using the fax HTTPs adapter connected to their fax
machine. The outbound number that the fax sever uses should be the actual
clients fax number. Currently the wholesale fax solution we use displays some
random number when sending outbound faxes from a completely different area code.
Additionally, the client would like a web interface where they can send
outbound faxes, and download inbound faxes.The web interface should show if the
HTTPS fax adapter is registered to the service.
Anyone have recommendations? I don't like the idea of using a regular T.38 or
G.711 adapter as I don't think those work well.
It seems the going retail rate for a fax service is $19.95 per month, so
hopefully this wholesale solution would be in the $5 to $10 range per month. I
assume there would be a one time fee for the actual adapter.
Please let me know if you know anything that meets this criteria.
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