Inteliquent NOC was great, pushing the tickets with Verizon. It has been 24 hours now, just received an update that a DS-3 in Springfield, MA is causing the issue. Verizon dispatching a tech
Thanks, -Matt -- Matthew Crocker Crocker Communications, Inc. President From: Paul Timmins <ptimm...@clearrate.com> Date: Thursday, June 14, 2018 at 9:25 AM To: Matthew Crocker <matt...@corp.crocker.com> Cc: "voiceops@voiceops.org" <voiceops@voiceops.org> Subject: Re: [VoiceOps] Verizon New England routing contact When we have this with intelliquent they usually have contacts for the other tandem operator and help us open tickets. Sometimes you have to push them a bit. On Jun 14, 2018 07:47, Matthew Crocker <matt...@corp.crocker.com> wrote: Does anyone have a contact for someone in Verizon New England for call routing? They stopped routing inbound calls to our tandem (Inteliquent) yesterday morning. All calls from Verizon/ Verizon Wireless in LATA 126 to my customers are failing with a fast busy. It is impossible to get anyone on the phone to help resolve the issue. -Matt -- Matthew Crocker Crocker Communications, Inc. President
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