Im moving towards using the NG911 service from west specifically for
this sort of case.
Essentially you provision an address and a number, but then in the
invite to west, you can add an XML body with address information that
will override the provisioned info (it still must be provisioned and
validated but the relationships are fungible), so if, in this case your
user is on their home ext you can detect that in your platform and send
alternate info.
You can also provide detailed intra-building routing info for larger
campuses and facilities such as floor, room etc.
On 3/7/2019 10:03 AM, Carlos Alvarez wrote:
I'm wondering what people are doing, and their interpretation of the
laws, with companies where they have large numbers of remote (home)
users. So far we have only a few really, and we provide 911 for each
phone's own CLID. Now we have a customer who wants to have a very
large number, PLUS have an office handset, home handset, softphone on
a computer, and softphone on a mobile. It makes little sense to put
911 service on each of these.
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