Set for 60(2/4) and was set for 25 hz. I just changed it to 20. Will have the customer test tomorrow.
On Tue, Apr 2, 2019 at 4:48 PM Matthew Yaklin <[email protected]> wrote: > What do you have the ring voltage/frequency set to? 90 VAC? and 20 cycles > (hz)? > > What ring cadence is being used? 2 on and 4 off? 60(2/4)? > > The AC current being sent is probably a sinusoid wave.. did you try > trapezoid? For all I know the sinusoid wave is not to the buzzer's liking > but who knows how cisco implemented these things. Just try both. > > Since the buzzer actually makes a noise I guess it is drawing enough > current for the fake phone line to actually sending ringing down the > line.... > > Ask me.. the problem is the ATA is not acting like an old fashioned POTS > from an ILEC in some way but the SPA series has never failed me yet when I > finally figured out what to tweak. I am not sure swapping out the ATA will > be very helpful unless you get lucky with some default settings. > > > Matthew Yaklin > Network Engineer > FirstLight > 359 Corporate Drive │ Portsmouth, NH 03801 > Mobile 603-845-5031 > [email protected] | www.firstlight.net > This email may contain FirstLight confidential and/or privileged > information. If you are not the intended recipient, you are directed > not to read, disclose or otherwise use this transmission and to > immediately delete same. Delivery of this message is not intended > to waive any applicable privileges. > > ------------------------------ > *From:* VoiceOps <[email protected]> on behalf of Adam > Cunningham <[email protected]> > *Sent:* Tuesday, April 2, 2019 3:57:40 PM > *To:* [email protected] > *Subject:* [VoiceOps] SPA112 ATA to Buzzer > > We have a client who has a buzzer in their shop connected to an SPA112. > This is part of the huntgroup on inbound calls to the main number. The > issue is that it is supposed to follow the standard ring cycle and it no > longer does. Used to be connected to an analog port of an Avaya IP Office. > > It is an old AC powered one. Connected to the ATA, it buzzes for half a > second maybe then waits till the following ring. We've tried changing the > ring voltage on the ATA with no luck. > > Anyone have any suggestions? Maybe even another product to try? (sub $100 > range). >
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