We've been happy with nobody, like you, on both reachability and cost.

We use Thinq for 38.1% of our international termination in the last month.
We've had issues where a call to the destination number is not the actual
intended endpoint. Mostly it is fine, but like I said not 100% happy. But
maybe that's a pipe dream for any carrier.

We use Onvoy/Voyant/Vitelity for another 47%, but high cost there.

We are enabling the Bandwidth.com Intl deck and are looking at Inteliquent,
but we also spend more than you do, which might be a dealbreaker for you
and those carriers.

We have a carrier that we use for International termination for 15% now and
they are reliable but expensive and much of our termination goes through
Inteliquent anyway, we're just paying a pass-thru premium.

Beckman

PS - numbers rounded, vaguely

On Fri, 5 Apr 2019, Ivan Kovacevic wrote:

Hello,

We have been struggling to find good international routes. We mostly handle
contact centre traffic in NA and do not have much traffic ($500ish per
month) internationally, but it has been exceedingly painful to manage.

We've tried a couple of carriers (Level3 - expensive and bad, TATA -
cheaper but bad and will randomly block traffic, couple of CLECs who also
offer A-Z).

Financially it's not worth the hassle and managing the providers, but our
contact centre clients do need to be able to make non-contact centre
international calls on occasion, so we have to support it.

Any suggestions?

<http://www.startelecom.ca>

*Ivan Kovacevic*

*STAR TELECOM*

*www.startelecom.ca <http://www.startelecom.ca>*

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Peter Beckman                                                  Internet Guy
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