Thanks to everyone for the replies. The MITEL Tech is being 0 help
other than continuing to tell the customer that my lines are the problem.
The MITEL card that I'm plugging into is a 'LS/GS Trunk (6cct)
0109-011-001-SA'. I'm guessing the settings that are the problem are the
Forward Disconnect Delay
Forward Disconnect Battery
Anybody know what these settings should be to in the TA908 to interface
to this MITEL card?
Currently they are set to
Forward Disconnect Delay - Currently at 750ms
Forward Disconnect Battery -Currently on Remove.
Thanks,
Nate
On 6/17/2019 9:07 PM, Todd Wolf wrote:
This link is relevant to your issue
https://supportforums.adtran.com/thread/2264
On Jun 17, 2019, at 9:36 PM, Nate Burke <[email protected]> wrote:
Sorry for Dredging up an old post. I've had the Adtran TA908 (2nd gen)
installed to the MITEL for about a month, but now I'm starting to hear about
problems. In Certain call scenarios, the MITEL is not disconnecting the Trunk
port, even though a call has ended. The Mitel consultant is placing the blame
squarely with me, that I'm not sending the proper 'Disconnect Supervision' and
the MITEL is not hanging up the line.
I've been googling, and reading manuals, and haven't been able to find any sort
of settings for a 'disconnect supervision'
Anyone run into this before?
Thanks,
Nate
On 4/13/2019 7:23 AM, Nathan Anderson wrote:
You didn't say what the "some issues" were that the customer was still
complaining about. Just stuck lines? Just echo? Both? Something else entirely?
Re: stuck lines, sounds to me like the TA and the phone system are not in
agreement about what method of disconnect supervision (if any) the TA is going
to provide and the phone system trunks are going to be looking for.
-- Nathan
-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of Nate Burke
Sent: Friday, April 12, 2019 9:33 AM
To: [email protected]
Subject: [VoiceOps] ATA To Connect to Mitel PBX
I've only had to provide POTS termination to 1 MITEL system. I tried
using Linksys/Cisco SPA and Grandstream ATA's, then finally put in an
Adtran TA904 (2nd gen). The Adtran seemed to give the least number of
issues with Lines getting stuck open, Echo, etc. But the (former)
customer was still complaining about some issues when they closed up shop.
I now need to provide 6 analog lines to hand off to an existing MITEL.
Is there an ATA that's better than a TA908 for doing "Acceptable" POTS
to a MITEL?
Thanks,
Nate
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