Oh, they absolutely do TRY to. And junk equipment. Last week a site-level manager for a customer tried to tell us we were responsible for and needed to do something about the 15-20 robocalls per day they were getting. My first answer was, wait, ONLY 15-20?? (Number is SEO and so easily scraped.)
On Mon, Jun 14, 2021 at 2:49 PM Mike Hammett <[email protected]> wrote: > God, I hope customers don't hold their carriers responsible for > inappropriate use of speakerphones. > > > Yes, I'm sure the complaints received for the above are non-null. That's > how much faith I have in customers. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > Midwest Internet Exchange > http://www.midwest-ix.com > > > > ------------------------------ > *From: *"Tim Bray via VoiceOps" <[email protected]> > *To: *[email protected] > *Sent: *Monday, June 14, 2021 4:36:55 PM > *Subject: *Re: [VoiceOps] Call Quality > > On 14/06/2021 22:25, Mike Hammett wrote: > > One of the concerns I heard was echo. On a purely digital call, what > > would be the cause of echo? > > Echo, as in hearing yourself coming back with a delay? > > Sound flying from the speaker to the microphone at the far end. Dodgy > speaker phone, poor plastic design of the phone, DSP not doing echo > cancellation. Or too much end to end latency - if it is quick enough, > you don't notice. Could be loads of things. > > > > > Quite often with third party USB or bluetooth `speaker phones` > > > > -- > Tim Bray > Huddersfield, GB > [email protected] > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops >
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