You might want to contact the FCC to see if you can get compensation from them for providing services to TTY customers. That's what the TRS Fund is for.

MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2021-09-21 12:42 PM, Shawn L via VoiceOps wrote:
Does anyone have any familiarity with TTY lines?

A customer has asked us to port one, but I have no idea what, if
anything is required on the back end.  From the limited information I
can find, it looks like a standard POTS line, but with a TTY terminal
on both ends.  But there's also the mention of an operator who acts
like a go-between for communication.  I'd like to know more about how
it operates and what we have to provide / if we can provide it before
going forward.

Thanks

Shawn
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