On 9/21/2023 7:40 PM, Carlos Alvarez via VoiceOps wrote:
On Sep 21, 2023 at 3:49:46 PM, Dave Brockman via VoiceOps
<[email protected] <mailto:[email protected]>> wrote:
The Trunk CLID is set to the main (problem) DID. This is the default
unless overridden at the extension or outbound route. For my tests, I
have a singular extension that I set to different DIDs (including the
main) and/or send the Trunk default. Same results either way. Main DID
comes across as private, other DIDs come across correct.
3CX has some very detailed settings on CLID presentation, which I’ve had
to fight in the past. Before going into those details, let’s try
something crazy. Set the main trunk CLID to some other valid number,
then set an extension to the main number, and try a call.
You are also free to call a “throwaway” DID on my system, which will
just tell you that I don’t want calls. I give it to potential
spammers. But then I can see what presentation I get. 602-368-6419
Thank you, and thank you to the gentleman who responded off-list. I
will be onsite again tomorrow morning, and I will try your suggestions,
and I will send you a few calls, and follow up with timestamps and DIDs
presented. I hope a unicast email will not be too presumptuous on my
part to disclose the above.
With Gratitude,
Dave Brockman
Senior Network Engineer
Gig City Cloud, LLC
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