| You either need to monitor the segment of the network surrounding the packet loss to isolate it
2. or you could use an active tool such as our VPP to make PESQ measurement to call from endPoint into your net work, and proven end to end exactly where & where the problem is happening. Sent from my iPhone Not too experienced, but my 2 cents
If it's based on a faulty router. do a traceroute in the morning and in the afternoon a few days maybe you will find a correlation to a specific route.
In morning hours try to ping every hop from the traceroute with BIG packets so you could find how far you can get without packet loss.
the latter will also help If it is based on congestion On Mon, Oct 30, 2023 at 2:07 PM Izzy Goldstein - TeleGo via VoiceOps < [email protected]> wrote: HI team
we recently noticed packet loss happening every morning from 6AM to 11AM, our MOS drops during that time
our datacenter in garden City Long island (formerly Webair / now Opti9) claims it is outside of their network and can't do anything - but they have been unable to identify where the loss is occurring
so i have 2 questions
1) Is there anyone in this group using the same datacenter, and if so, do you have any RTP issues ? maybe the issue is with one of our SIP providers, etc and not the Datacenter directly
2) What's a good tool / method to determine where the packet loss is happening ?
i am using VoipMonitor - but willing to start using other tools to find the root cause
-- Izzy Goldstein Chief Technology Officer - DevOps Master Main: (212) 477-1000 x 2085 Direct: (929) 477-2085 Website: https://telego.com/
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