Yes just enter it right away, you can activate any time after the due
date and the timers expire. It eventually goes away after I think 30
days after FOC? And you can always edit the FOC date.
-Paul
On 1/9/25 14:44, Mike Hammett via VoiceOps wrote:
We have a process that seems to work with everyone we've tried except
Level 3 and Sinch. We have more detail internally, but more or less it's:
1. Verify the TN is in our LATA.
2. Look up their OCN and verify we're set up with their port out portal.
3. Enter the TN(s) into their port out portal, choosing the FOC date
of customer installation.
4. On FOC date, create the port-out in Neustar SOA.
5. Activate it.
6. Done
The last ports we did with both Level 3 and Sinch, we weren't able to
activate the port because the timers hadn't expired. Both required
reaching out to their port-out departments to get them to push it through.
What are we doing wrong, or was it simply one-time glitches on the
other carrier's side?
Something is telling me that maybe we need to create the port-out in
Neustar SOA as soon as we get the FOC, not on the FOC date. However,
we sometimes run into hiccups with the install and may not want it to
port that day. Is it as simple as just not doing the activation step
until it's actually ready? Create the port, let the timers expire,
then activate when ready, assuming it's after the FOC date? I assume
there's a time limit to that and at some point in the future, the FOC
date would time out and we'd have to start all over.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest Internet Exchange
http://www.midwest-ix.com
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