My apologies, I misread and gave you the reverse timelines fro porting away from L3. If they are using L3 for port ins its going to take a bit longer, how long depends on the losing carrier and how L3 has it setup. As a general rule I would 5-7 business day intervals but there can be some nuance.
Ben Fullerton | Director, Portability Ops | Sinch Voice | 406-532-3603 -----Original Message----- From: Mike Hammett <[email protected]> Sent: Thursday, November 20, 2025 1:04 PM To: Ben Fullerton <[email protected]> Cc: voiceops <[email protected]> Subject: Re: Level 3 Porting Speed Would it be reasonable to assume that port-ins have a similar interval? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com/ Midwest Internet Exchange http://www.midwest-ix.com/ ----- Original Message ----- From: "Ben Fullerton" <[email protected]> To: "Mike Hammett" <[email protected]>, "voiceops" <[email protected]> Sent: Thursday, November 20, 2025 1:34:47 PM Subject: RE: Level 3 Porting Speed Depends on complexity, here is their site with their porting info: https://www.lumen.com/help/en-us/porting/port-out-request-tool.html Porting request types: simple, complex, and projects A simple porting request is defined as a single phone number on a single account. Simple requests are processed within four hours of the request and can be ported within one business day. A non-simple or complex porting request is defined as any request involving more than one phone number. Non-simple/complex requests are processed within 24 hours of the request and can be ported out in four business days. Ben Fullerton | Director, Portability Ops | Sinch Voice | 406-532-3603 -----Original Message----- From: Mike Hammett via VoiceOps <[email protected]> Sent: Thursday, November 20, 2025 11:39 AM To: voiceops <[email protected]> Subject: [VoiceOps] Level 3 Porting Speed How quickly does the Level 3 ecosystem work ports? One of our customers is leaving (we're dropping their PRI and they didn't want to switch to our fiber). The gaining provider (who uses Level 3) told the customer it would be December 9th. We haven't received an LSR yet. Is Level 3 that slow, or is my competitor just that disorganized? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com/ Midwest Internet Exchange http://www.midwest-ix.com/ _______________________________________________ VoiceOps mailing list -- [email protected] https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to [email protected] _______________________________________________ VoiceOps mailing list -- [email protected] https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to [email protected]
