On 5/15/2015 12:00 PM, [email protected] wrote:
In this paradigm shift I think Keysight is better then most.
In my experience Agilent/Keysight has been very good. Had a signal generator long out of warranty, develop a problem with a front panel encoder. When calling for a replacement part they asked about why I needed the part...
To make a long story short I ended up sending the signal generator in for service work and new NIST calibration, all free of charge. For something 7 years out of warranty, I was very pleased. Been buying a lot of Agilent/Keysight since then.
Not saying one should expect this sort of service, but in at least one case they offered it!
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