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After doing some testing there seems to be no
general problems with .fax file extensions in
webmail.

The problem only appears if the mail with a .fax
file extension is send with "Outlook 97 SP2".

When reading this mail with a standard mail
client like Outlook Express, The Bat etc... the
attachment works fine but when reading it via
webmail the attachment has no name an cannot be
downloaded.

Another problem I have with webmail is that everytime
I remove or change a domain configuration in the webmail
console I have to restart the webmail service for this
change to get active. Having to restart the service
when chnaging the configuration is a real problem
for us as we have regular changes in the config
when migrating domains from one server to another.


regards,
Christian





CS>> In webmail prof. 2.4(15) we have problems
CS>> with attached files that have a ".fax" extension.

CS>> The size of the attachment is shown but no
CS>> name is shown of the attached file so the
CS>> customer cannot get his attachment as there
CS>> is no link to click for downloading the
CS>> attachment.

CS>> Is there a quick solution available to
CS>> this problem.


JB> Christian,

JB> Weird.  This definitely one for the programmers that wander aimlessly
JB> the hallways at Vircom in white coats.

JB> Assuming that the customer is running Windows or a Mac .. use the
JB> default email client and access the account using IMAP and see if the
JB> you encounter the same problem.

JB> If not .. yay!

JB> If so .. try having the original sender change the extension to
JB> something like ... example.txt.  Now we all know that it really isn't a
JB> .txt file so if you customer can access it the attachment that way,
JB> simply have him rename it to .fax.

JB> I've got a glitch once I upgraded to 2.14(15) as well.  The graphic
JB> next to the email that lets you know it has an attachment will not
JB> display.

JB> John Blue


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