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Howdy,
I just finished a 5 hour session with my buddy Brad
at Local Link - unexplainedly, after months and months of flawless operations,
his RADIUS server just stopped answering requests in a timely fashion.
After doing a pow-wow session here with Andrew O'Halloran and our Radius
programmer, on a fluke, we finally tried disabling Norton Corporate Edition
Antivirus on the machine with VOPRadius and it started working
again!!!
When we looked at the NAV event log, it showed that
the Norton Realtime protection was enabeled for the first time since they've
installed NAV Corp edition a few minutes before Brad called us for the
system down.
It looks like the realtime protection in NAV
competes for resources disk I/O-wise and it locks down files that are vital for
VOPRadius, namely the various text-based definition files. Disabling
NAV fixed it although excluding the vopradius folder may work too, we haven't
tried that yet, however it's well known that the realtime protection can really
multiply disk I/O (ie: slow things down disk-wise) remarkebly, even on your mom
& pop desktop.
Anyhow, I'll put a warning on the website in bold
red letters tomorrow.
It could be also that this may have been caused by
a more recent Virus definition file from Norton ... so far we don't know.
In any event, we're glad this is fixed.
Take care.
--
Yves Lacombe Vircom Technical Support |
