At 06:41 PM 1/27/2010, Jed Rothwell wrote:
Abd ul-Rahman Lomax wrote:

It's really an aspect of the problem of scale. Those who could do something about it are overwhelmed and must make snap judgments, so when an issue is complex, really bad decisions are made.

This is true, and it is difficult problem. Sometimes, this is what causes capable people in the top ranks of huge organizations to make horrendous errors. For example, in the Federal Gov't, or at IBM or GM. It seems likely to me that Obama or the head of the DoE have no knowledge of cold fusion, for example, because they have so much else on their plates, and so many people giving them advice. They have no time to hear about cold fusion. No one in their office happened to see "60 Minutes" last April. (I suppose . . .)

What I've been suggesting is to understand the mechanisms by which a general consensus is overthrow, the ways in which fringe ideas that have an actual basis can (and do, eventually) gain wider consideration.

Instead of going for Obama, find who has Obama's ear and who might be willing to take the time to understand the topic. And if you can't find any such person with the time (good chance), then someone who has the ear of the one who has the ear.

And then another, so that it comes in from two different sources. When several people start mentioning Cold fusion to people close to Obama, the message starts to punch through the noise.

This also explains why skilled generals in the heat of battle sometimes make huge mistakes that are out of character. The press of events, fatigue, or the need to make snap decisions without enough information causes them to make mistakes they would not normally make.

Right. Hence a truly skilled general surrounds himself with people who criticize his proposals. By nature, the office of general is one where a decision must be made, but to fool a well-advised general is much more difficult than to fool one who only surrounds himself with sycophants.

You have to sympathize with the Wikipedia Foundation in this regard. When a method generally works but occasionally causes disastrous failures it is hard to say they should abandon it.

That's right. And, in fact, they should not abandon the method. They should modify it with structure that detects the errors and escalates efficiently when it's needed. They also need to stop requiring Sisyphus to roll the boulder up the hill over and over, and the software tools exist for what's called Flagged Revisions. But Flagged Revisions requires a set of editors trusted to be able to set the flags, and the community has become paralyzed, unable to make decisions on a large scale. And there is no mechanism for doing it, in fact, because the whole of Wikipedia operates as an adhocracy or ochlocracy, avoiding the making of actual deliberated collective decisions. It can be fixed, but the conservative forces on Wikipedia, clinging fervently to the status quo, are formidable.

The free-for-all technique does not work for an article on cold fusion, but it works for hundreds of thousands of other articles, and many of these would not even be written in the first place with a tighter set of rules. Articles about Japanese comic book characters, for example, would not be written. They have some social and literary value for people who want to learn about Japan. See, for example:

http://en.wikipedia.org/wiki/Maison_Ikkoku

Not important, you say? Maybe not, but neither is most literature. It is a good way to learn about what it was like living as a college student in Japan in the 1980s.

If I didn't think Wikipedia was important, I'd not have devoted several years to it.... I do believe I know how to fix it, which doesn't translate to "instant fix."

I just suggested on the major Wikipedia mailing list a solution to what has become a huge flap over unsourced biographies of living people. A bot was developed to find these articles and automatically delete them. Bad idea, actually, but there is a good idea which is very close to it! There may be something like 80,000 of these biographies, with more being created all the time.

The idea isn't a new one, it's called Pure Wiki Deletion, which refers to blanking content rather than actually deleting it. Strictly, with these, the content would not be blanking, it would instead be redirected to a page which explains the problem with the article, and which then provides instructions to how to read what was there, and to restore the article. A bot could do this in a flash, it fixes the legal problem with the articles immediately, it leaves the content where anyone can read it, warned about the unreliability, and anyone can fix it, and, then, activity "fixing" these articles can be monitored. Note that "actual deletion" isn't really the case with Wikipedia, content is not deleted, it is, rather, hidden from all but those with administrative privileges. There is true deletion, called "oversight," but that is normally limited to illegal content of some kind, and ordinary administrators can't do it. (In fact, I think that even oversight isn't complete deletion, which takes the highest level of privilege, "developer." But I'm not sure about the details.)

Another editor also suggested the same thing. The only response was from one very "reputable" editor whose comment was something like "Don't you think that something new shouldn't be tried for the first time on the largest wiki in the world?" But, in fact, PWD is called "pure wiki deletion" because it is already in use, just not with the exact application, not with blanking whole articles. It is how most violations of content policies are already dealt with, by reverting the edits. Anyone can see them and restore them, normally.

When an article is deleted and there is a link to it, the link is called a "redlink" because it displays that way. This, then, in wikitheory, invites people to create the article. If the article is deleted, the person following a redlink may get a message that the article was deleted, and suggests caution before recreating it, plus recreation is extra effort, effort that would be better put into finding sources for what was already there. Hence deletion is very inefficient, compared to stubbing (taking an article down to the bare minimum that can be reliably stated from sources) or blanking with an explanation.

So, very simple solution that satisfies, in fact, all the arguments being presented on the two sides of the on-wiki debate. It immediately gets rid of the unsourced article problem. It leaves inviting information in place. It requires no extra effort to review and maintain, errors in PWD can be found and corrected by anyone. (A category tag would be added to all articles blanked by bot, possibly to the Talk page, so anyone could review these.) And what happens? It's not even noticed. I was even brief, which takes a lot of effort. What I conclude is that they would rather fight each other than actually solve the problems. There is no structure to filter and vet and polish ideas as they are escalated to wider attention. There is no structure for decision-making that doesn't radically break down if more than a handful of editors participate in it. In a word, there is no deliberative process, it is quite like a mass meeting with nobody understanding how to do it, and anyone who tries to point out that how to do it was worked out centuries ago and it still works (and can work even better with the internet) is an outsider, obviously, and should be banned for meddling. And, believe me, that happens all the time.

And, yes, this can be overcome. I predict. Maybe I'm wrong, and maybe not.

Perhaps we need one set of procedures for comic-book fans and another for physics. After all, in the real world information on these topics is written, reviewed and published by very different means, with utterly different standards.

Yes. The guidelines are flexible enough to handle this, but the lack of structure makes application horribly uneven.

There does not seem to be any acrimonious disputes in the talk section of this comic book article, by the way. The article content seems accurate to me.

That is more or less the norm for non-controversial topics. With comic book characters, unless deletionist editors get wind of it and, for example, apply the same standard as might be appropriate for a science article to an article about "fancruft," the process works.

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