People in this field know how much damage the mass media can inflict by
repeating distortions and lies.

A chilling example is the story of Stella Liebeck. She was severely burned
by McDonald's coffee, which was held at higher temperatures than industry
standards and safety standards call for. She nearly died. She was
hospitalized for months and treated for two years. In this video, starting
around minute 5, you can see gruesome photos of the extensive skin grafts
she was given:

https://www.youtube.com/watch?v=pCkL9UlmCOE

The photos were shown to the jury. The jury deliberated for 4 hours and
awarded her $2.7 million. I would have gone along with that. This was later
reduced to approximately $400,000. (The exact amount is secret.) A lot of
that went to cover medical bills, which were extensive even though she was
71 years old and on medicare.

Wikipedia covers the events pretty well, for them:

http://en.wikipedia.org/wiki/Liebeck_v._McDonald's_Restaurants

I recommend the video. It has attracted 2.5 million viewers. It shows some
clips of George Will and others making outrageous claims and outright lies
about the case.

It seems to me the message of this story is: be careful. Do not assume you
know the facts, or you understand what really happened, who is the good guy
and who is the bad guy. The mass media may be totally off base. Or Internet
web sites and Wikipedia may be the ones who are wrong. You don't know. The
consensus may be baloney. Even people in this field need to be reminded of
this from time to time.

- Jed

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