Bill Kendrick wrote:
> On Tue, Dec 15, 2009 at 06:38:07PM -0800, Tony Cratz wrote:
>> Do you use an outside person or firm to repair your firms
>> computers? Have you heard of the news where a chain store
>> employee copied personal pictures of the family and put them
>> up on the Internet? Why was the employee looking through the
>> file system?
>
> Was this Geek Squad? I've heard tons of bad things about those
> guys. I wouldn't be surprised to hear other tech repair people
> are just as bad. (It's kind of like that video I saw a while back
> of a car dealership worker stealing quarters out of a guy's
> car when it was in for maintenance.)
Well .... yes it was. But it could have been Fry's or any
chain store. If you remember a movie base on real life staring
Robin Williams as a photo clerk at Walmart. That *happened*.
Geek Squad looking in the file tree happened (look how many
times they have found hidden child porn on a customer computer)
and then reported it to the police. If it was hidden how did
they find it just doing a simple repair? Is it possible they
were doing more then a simple repair? Is it possible they
were looking through files looking for ID information to
steal to latter sell? Or were they collecting E-mail addresses
to spam latter?
Bottom line, if you are not watching the repair as it is
being done, don't trust the person doing it.
I try to take the high road when I work on others computer,
if at all possible I want them there while I'm doing the work.
If they go to give me a password I suggest they change it first
and then again after we are finished. If I'm left alone with
the computer. I ONLY do what I was asked to do an no more.
My job is not to make sure every program works, or to look
at the browser history, or to look at every image on the
computer. My job was to make sure the computer works and that
was it.
Tony
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