Mike, Do you run the Trace Utility as administrator? If you don't, no data will be logged ... in my case then.
Start -> All Programs -> ShrewSoft VPN client -> right click "Trace Utility" -> Run as administrator Regards, Mark -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Lukasz Sokol Sent: donderdag 11 februari 2010 18:07 To: Mike Parsons Cc: [email protected] Subject: Re: [vpn-help] Using VPN Trace utility Hi Mike, have you clicked on the 'play' button on the appropriate tabs - it seems to be controlling the Shrew IKE and other daemons ? (I may be wrong tho) Especially, if you have changed the log level from none to another (in Options) Also the trace log should be pressed-in. So to re-cap, when I start Shrew Trace, I look to click on Open Log, Trace Log and make sure the > button is on too. Lukasz On 11/02/2010 16:34, Mike Parsons wrote: > Just tried it again-- > > Still no data being logged. > > Is there a setting hidden somewhere in the client for file direction? > > Thanks. > > Mike Parsons -- CISSP, IAM, IEM > Chief Technical Officer > [email protected] > cell: 336-403-9710 > office: 336-306-5573 > > Information security architecture and consulting > Risk assessment > Compliance readiness assessment > Design and implementation services > JNCIA -- Firewalls, SSL/VPN, IDP > JNSS -- UAC, Security, Routers, DX > Ironport, Bluecoat and Tipping Point certified > Graduate Certificate in Information Security and Privacy > Security+ > MCP > www.mynetwiz.com > ******************************************************* > Managing information risk through the application of sound technology > If you know me, you can trust me. > > Galatians 2:20 > > > -----Original Message----- > From: Mike Parsons [mailto:[email protected]] > Sent: Thursday, February 11, 2010 11:29 AM > To: 'Lukasz Sokol'; '[email protected]' > Subject: RE: [vpn-help] Using VPN Trace utility > > Thanks, Lukasz-- > > You're referring to the open log button I assume and not the trace log? > What is the trace log ubutton used for? > > Why aren't log files showing up in the shrew soft directory under the debug > folder? > > Thanks in advance. > > Mike Parsons -- CISSP, IAM, IEM > Chief Technical Officer > [email protected] > cell: 336-403-9710 > office: 336-306-5573 > > Information security architecture and consulting > Risk assessment > Compliance readiness assessment > Design and implementation services > JNCIA -- Firewalls, SSL/VPN, IDP > JNSS -- UAC, Security, Routers, DX > Ironport, Bluecoat and Tipping Point certified > Graduate Certificate in Information Security and Privacy > Security+ > MCP > www.mynetwiz.com > ******************************************************* > Managing information risk through the application of sound technology > If you know me, you can trust me. > > Galatians 2:20 > > -----Original Message----- > From: Lukasz Sokol [mailto:[email protected]] > Sent: Thursday, February 11, 2010 11:22 AM > To: Mike Parsons > Subject: Re: [vpn-help] Using VPN Trace utility > > Hello Mike, > > On 11/02/2010 15:57, Mike Parsons wrote: >> Hello- >> >> >> >> I am trying to debug a vpn client connect issue using Shrew Soft 2.1.5 on >> windows 7 and connecting to a Juniper SSG >> >> >> >> I started the VPN trace application and then attempted top connect to the >> SSG. No output showed up in any of the VPN trace application tabs nor did >> anything show up in the log files of the client. >> >> >> >> Any thoughts? >> > > When you start Shrew Trace Utility, you need to go to File -> Options, > there select Log Output Level (I select Informational), click OK, > then in the main window click on Open Log button in each tab. > (ver 2.1.5 had it so) > > Lukasz > > _______________________________________________ vpn-help mailing list [email protected] http://lists.shrew.net/mailman/listinfo/vpn-help This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________ vpn-help mailing list [email protected] http://lists.shrew.net/mailman/listinfo/vpn-help
