On Thu, 13 May 2010 12:51:25 -0500 "Susan Zoppa" <[email protected]> wrote:
> Hello, > > I have a Panasonic Toughbook with Windows XP SP3 on it. I have > attempted to install your software on this PC without success. I > reach a point on the install where it says that the "Shrew Soft Mini > Port Filter" is not certified by Microsoft. My choices are to > continue or quit. I have hit continue repeatedly and get the same > message. So after a number of attempts to continue, I end up > quitting. At that point, I get a BSOD. I have had to go back to a > restored version both times that I attempted this install, because > when it would try to boot after the BSOD, it would eventually just > end up again at a BSOD. > > I don't know if this is a problem, but I do already have a version of > Checkpoint VPN Client and Netgear ProSafe VPN client installed on > this PC. > > Thanks so much, > > Sue Zoppa Hi Sue, The Shrew Soft drivers are not yet Microsoft certified. If I recall correctly, I had to click Continue a number of times (6-10) before all the components installed. Perhaps you just need to re-try and keep clicking Continue? Secondly, from other posts in this mailing list, you should check if either of the other VPN clients you have required the use of the Deterministic Network Enhancer. The DNE seems to occasionally cause conflicts with Shrew: http://lists.shrew.net/mailman/htdig/vpn-help/2007-November/001393.html You can see if the DNE is installed by looking at the properties for your network connection (same place you'd go to configure an IP address, eg. Control Panel -> Network Connections -> Local Area Connection properties). _______________________________________________ vpn-help mailing list [email protected] http://lists.shrew.net/mailman/listinfo/vpn-help
