On 9/7/2010 3:01 AM, Müller, Gabriel wrote:
Hi
First of all thanks a lot for the great software.
We have a problem with the Shrewsoft client after resuming from standby (see
below).
If you need the debug output of the trace utility and / or the client
configuration, please let me know.
Best regards
Gabriel
Problem
Using the ShrewSoft client we can establish a VPN connection to our
company and access resources via the tunnel. If the laptop is put to
standby (without disconnecting / closing the ShrewSoft client) and
waken up again, the Shrewsoft client again prompts for the password.
The VPN re-connection seem to work when looking at the Shrewsoft
client but the remotely located resources cannot be accessed any
longer via the VPN tunnel.
It works again after restarting iked and ipsecd services. Currently
we use a script to kill the Shrewsoft access manager and restart
ipsecd and iked services after the laptop wakes up from standby.
Environment
Laptop:
- Windows 7 Ultimate (32 bit)
- ShrewSoft 2.1.6-release
VPN Enpoint:
- SSG 140 with Screenos 6.3.0r1.0
To reproduce
- Starting laptop
- Establish 3G connection (or other internet connection)
- Using ShrewSoft access manager to connect to VPN
- Connection is established, remotely located resources can be reached via VPN
tunnel
- Putting laptop into standby mode
- Wake up laptop
- Establish 3G connection (or other internet connection)
- Shrewsoft access manager now timeouts and prompts again for Username/PW
- Shrewsoft access manager establishes connection again successfully
- But now remotely located resources cannot be reached via VPN tunnel
Does restarting the Shrew Soft IKE/IPsec services resolve this issue or
is a reboot required?
-Matthew
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