Hi,
We can see the packets leaving the client and hitting the firewall, what we
can't see is the client accepting the returned packets from the firewall. I
have other users using the same routers, DSL from same provider and same
machine setup. We have an old XP laptop on site and that can connect so it
looks to be something specific about this machines config (not the VPN config
as that is standard).
2012-02-20 11:57:43 info IKE 217.41.45.141 Phase 1: Retransmission limit has
been reached.
2012-02-20 11:57:35 info IKE 217.41.45.141 phase 1:The symmetric crypto key has
been generated successfully.
2012-02-20 11:57:35 info IKE 217.41.45.141 Phase 1: Responder starts AGGRESSIVE
mode negotiations.
2012-02-20 11:56:54 info IKE 217.41.45.141 phase 1:The symmetric crypto key has
been generated successfully.
2012-02-20 11:56:54 info IKE 217.41.45.141 Phase 1: Responder starts AGGRESSIVE
mode negotiations.
Thanks
James
________________________________
From: Roper, Andrew [mailto:[email protected]]
Sent: 20 February 2012 15:45
To: James Cope; [email protected]
Subject: RE: Shrew 2.1.7 & Windows 7 (64 bit)
James,
I would suggest getting packet captures to see what is going on. I would gather
them on the client and at the gateway. If you see the packets leaving the
client and arriving at the gateway then the client is not at issue. Then, you
will need to enable logging on both the gateway and the corporate VPN endpoint
to see if the packets are arriving there and what the disposition is of those
packets. Without further data, it is difficult to speculate what is occurring.
-Andrew
From: [email protected]
[mailto:[email protected]] On Behalf Of James Cope
Sent: Monday, February 20, 2012 8:35 AM
To: [email protected]
Subject: [vpn-help] Shrew 2.1.7 & Windows 7 (64 bit)
Hi,
I have a user who has successfully been connecting up to our office for several
months without issue. He's now not been able to connect for just under 2
weeks. He has had sporadic problems connecting occassionally but this is a
long term period of inactivity now.
Each time it comes back with Negotiation timeout occurred. We have tried on
another machine at his location and that can connect so router/dsl/firewall are
all functioning ok.
We have tried both reinstalling Shrew from scratch and performing a system
restore on the PC, neither of which have resolved. All 3rd party software has
also been disabled. in MSCONFIG as well as the AV and firewall software.
This machine does not have a wireless adaptor in so there is no virtual wifi
miniport to remove.
Is anyone aware of any further issues at play here?
Thanks
James
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