Hi, We have a user that has a laptop with Windows 7 Professional on it. They have the Shrew VPN Client 2.17. The VPN gateway that they are connecting to is an Adtran Netvanta 3430 firewall. The connection works sometimes and other times it doesn't. When it fails, it states that the tunnel is enabled, but you cannot pass traffic. On the Netvanta side, it states that IKE is up, but IPSEC is down. The last time we had issues with it, we tried to connect with a different windows 7 PC and it connected. Then we booted up in safe mode with the original PC that failed the first time. It was unable to connect when it was in safe mode, but when we took it out of safe mode, it could connect. Any ideas? Thanks, Jack Jack Rizk Network Engineer Hayes and Associates 336-969-1871 x108 [email protected]
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