Hi all,
I just thought I would let everyone know that the issue turned out to be
the Netgear router, not Shrewsoft.
It seems there is a bug with the router firmware where if you statically
assign IP's to clients (on the router side) and change the LAN IP Range,
even if you then adjust the static assignments for your clients to match
the new range the routing table or whatever gets messed up. This occurs
even if you delete the static assignments for the old IP range and
recreate them on the new IP range. I am not convinced the latest
firmware is particularly stable as I have had other issues with it as
well. Anyway, I reset the router to factory defaults, set up the VPN
again and the VPN worked fine with ShrewSoft.
Thanks Alexis for replying to my email. Much appreciated!
Regards,
Liam
On 15/07/2012 11:06 AM, Liam wrote:
Hi,
I am experiencing connection dropout problems using the Shrewsoft VPN
client (both 2.1.7 and 2.2.0 Beta 2) in Windows (both XP and 7) with a
new Netgear ProSafe FVS318N (latest firmware) which I am setting up
for remote users to VPN into.
I have followed and repeated your Netgear How To instructions to the
letter (http://www.shrew.net/support/wiki/HowtoNetgear) to set up an
IPSEC VPN and the initial connection works fine but when I connect to
a network drive and start transferring files or use Windows remote
desktop (RDP), those connections appear to work well initially but
drop out every 60-80 seconds every time for around 20 seconds.
The VPN remains up as I can continue pinging resources through the VPN
the whole time and there are no VPN error messages that I can see. The
Network tab of VPN Connection shows 1 for Established and 0 for both
Expired and Failed. The only errors I see are from the Windows pc
connecting to the VPN stating "The connection has been lost.
Attempting to reconnect to your session..." for the RDP dropout and a
"The network resource was not found" for the dropped connection to the
network drive.
I tried connecting two different computers (both stable and in good
working order) using XP and 7 to the VPN and RDP and network drive
drop outs occur. I have tried using two different Cat5 cables with
both an indirect connection (using another router) and a direct
connection to the WAN port of the Netgear VPN router (using static
IP's etc). I also tried disabling Dead Peer Detection on both the
router and the VPN clients and it made no difference. If I connect on
the LAN side of the router using those cables and computers, there are
no issues using RDP or network drives.
Also, when Version 2.2.0 Beta is installed, it prompts users to update
to version 2.1.7. This is not ideal given that the reason some users
may be using this version in the first place is due to the Dead Peer
Detection issue with some Netgear routers. I would suggest that update
checks should only seek higher numbers, ie 2.2.0 to 2.2.1 etc, unless
of course a Beta version was completely revoked.
Anyway, if anyone has any advice I would really appreciate it as I am
not sure where to go from here.
Thanks,
Liam
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