On 7/1/2013 9:50 AM, Gerd Röthig wrote:
Dear Matthew, dear all,
the login works as follows:
1. user has a 4-digit PIN PPPP
2. user has got a hardware token (small device) used for creating
temporary passwords (8 digits, HHHHHHHH).
3. When the user wants to connect to the VPN, he has to switch on his
token, create a temporary password (passcode) and then concatenate this
with his PIN. The code to be entered is then PIN followed by temporary
passcode as follows: PPPPHHHHHHHH
Ok. Did you enable the automatic reconnect option in the VPN Access Manager?
Thanks,
-Matthew
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