Tommy, did you upgrade the firewall OS?

-----Original Message-----
From: Kevin VPN [mailto:[email protected]]
Sent: Thursday, August 08, 2013 11:12 PM
To: [email protected]
Subject: Re: [vpn-help] WatchGuard XTM 505 and IPSec-VPN

On 08/02/2013 07:13 PM, Tommy Farnsworth wrote:
>
> I am sort of new to VPNs, but am learning.
>
> I have a WatchGuard XTM 505 with 11.6.3 firmware and Management
> software 11.6. I set up a Mobile VPN using IPSec. Clients are using
> the Shrewsoft VPN client.
>
> All of the clients connected fine and it seems to work with one major
> problem, they all get connected after an hour or so on connection.
> When this happens it causes a loss of work on their part and they have
> to reconnect.  Is there a way to keep the connection open longer?
>

Hi Tommy,

The first thing I look at when I see disconnects after a consistent amount of 
time is the Phase 1 and Phase 2 Key Life Times.  Make sure that the settings in 
the Shrew Site Configuration match exactly with what the VPN Gateway (the 
WatchGuard) is set to.  If they do not match, they will not renegotiate keys 
properly, resulting in disconnects.


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