Does "network server" mean a PPTP box or something else?  What *is* able to 
connect to it and work, or is it a new deployment?

From: Alex Monfasani [mailto:[email protected]]
Sent: Thursday, September 05, 2013 10:31 AM
To: Harle Jim
Cc: [email protected]
Subject: Re: [vpn-help] Failure to connect to available network

The remote computer is a network server.  I just tried Shrewsoft vpn + Remote 
Desktop Connection on a Windows 7 computer and it did not work on this computer 
either.  The general network unavailable/failure to connect message is not 
helpful.

On Thu, Sep 5, 2013 at 12:10 PM, Jim Harle 
<[email protected]<mailto:[email protected]>> wrote:
Alex - I've seen at least one issue on this list where a Windows 8 computer 
acted differently than a Windows 7 computer when connecting to the same 
gateway, but I haven't experienced that myself - no special config.

What other computers/OSes have worked to communicate with your site?  What is 
the endpoint device?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Alex Monfasani
Sent: Wednesday, September 04, 2013 5:52 PM
To: [email protected]<mailto:[email protected]>
Subject: [vpn-help] Failure to connect to available network

I installed the latest version vpn 2.2 and I am using it on a Windows 8 
computer.  I was able to connect to a site.  It is listed as "tunnel enabled".  
When I attempt to use Remote Desktop Connection, I cannot connect to any 
available IP address on that network.  Using tracert <IP address> on command 
line times out and provides no information.

Are there any Windows 8 configuration issues that I should be aware of?
Are there any intermediary steps required to connect with the vpn?
Are there any advanced troubleshooting techniques?

I would appreciate any advice.  So for I have not been able to use this 
software to connect to another network.

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