We've had similar issues with some of our users. We've experienced mixed results with disabling the checkboxes under the Client tab in the profile configuration.
* Enable Dead Peer Detection * Enable ISAKMP Failure Notifications Freddy From: vpn-help [mailto:[email protected]] On Behalf Of Max Schuster Sent: Saturday, 17 January 2015 7:35 AM To: [email protected] Subject: [vpn-help] intermittent log outs Hello All, I have a remote user that's having intermittent log outs seconds after the tunnel is enabled. It has to be some piece of software he's using because I had just used Windows Easy Transfer to move his account to a new laptop. It was transferred from a Dell to an HP. I uninstalled most of HP's bloatware and he's still having the issue. Is there software/drivers that are known to cause this issue? For him so far I've tried: Updating BIOS Uninstalling/reinstalling Shrew Soft Deleting and re-importing the configuration file Checked the user account settings to verify they were the same as other users Added our servers to his host file Turned off the Shrew Soft Adapter Stopped and restarted his Shrew Soft services Verified he can ping our servers by IP address and by FQDN Logged in as another user to verify it was his particular user account Verified he's not using a proxy Scanned for malware The only ideas I have left are to try and use Wireshark and/or the trace utility that comes with Shrew Soft. Or to use selective startup and enable services one by one until I find the culprit. Any help will be greatly appreciated! Thanks ________________________________ NOTICE: This email is confidential. If you are not the nominated recipient, please immediately delete this email, destroy all copies and inform the sender. Australian Maritime Systems Ltd (AMS) prohibits the unauthorised copying or distribution of this email. This email does not necessarily express the views of AMS. AMS does not warrant nor guarantee that this email communication is free from errors, virus, interception or interference.
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