I have 2 Dell computers with Windows 7 Pro 64 bit in my home office. The laptop seldom disconnects, but the desktop machine loses the VPN connection many times per day.
I keep a PING job running continuously in a Command Prompt so I can see when it drops, as the VPN Connect window still shows "tunnel enabled". If I click Disconnect, enter password and click connect again, it will reconnect - but only about 3 or 4 more times per day. The VPN Connect window still shows "tunnel enabled" but PING times out and there really is no connection. Then I have to reboot to connect again. I have U-Verse Pace Plc 3801HGV modem. The desktop is wired and the laptop connects wireless.
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