Good day, Our VPN uses "Mutual PSK + Xauth" authentication, using a PIN + RSA code.
Currently Shewsoft does not support the mechanism to reset the PIN. This happens either when the RSA token is first assigned, or when the PIN is forgotten and a reset is triggered on the server side. The mechanism for a reset (using the Cisco VPN client) is: 1. Attempt connection in using only the RSA code 2. A dialogue requests the user to select & confirm a PIN 3. PIN reset is confirmed and another connection must be attempted to form the tunnel. Are there any plans to include the reset functionality into a future version of the client?
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