Randy,

Thanks for the info. I've tried with the Voxeo's Prophecy and it worked
fine.  Is it possible to remove the jsesssionid from the next URL in the
root vxml page?

We are looking for integration with Asterisk. Do you have any suggestion of
vxml engines that work with Asterisk and work with OpenVXML generated IVR
app.

Regards,
Rajah

On Thu, Jul 10, 2008 at 3:07 PM, Randy Childers <[EMAIL PROTECTED]>
wrote:

>  Rajah,
>
>
>
> This appears to be an issue with the way those two voice browsers are
> handling the URL's.  It's possible to rearrange things such that the ; and =
> are no longer in the URL, but this begs the question:  what else are those
> platforms going to get wrong?  I'd let the respective vendors know what your
> problems are, as it's really their responsibility to get their code
> functioning properly, and in the meantime try a different platform.  I use 
> Voxeo's
> Prophecy <http://www.voxeo.com/prophecy/> quite a bit, and have found only
> minor incompatibilities with it (nothing on the level of what you're dealing
> with).  It's free for 2-ports and an easy install.
>
>
>
> Sincerely,
>
> Randy Childers
>
> OpenMethods
>
>
>
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On
> Behalf Of *Rajah Kalipatnapu
> *Sent:* Wednesday, July 09, 2008 4:33 PM
> *To:* [email protected]
> *Subject:* [vtp-dev] VXI* VoiceXML browser,OpenVXML and Tomcat does UTF-8
> in URL cause problem?
>
>
>
> I've created an ivr web app using OpenVXML studio. The process is smooth.
> I  exported it as a webapp and deployed with Tomcat.
>
> I'm using vxml browsers VoiceGlue (open source) and VXI* VoiceXML demo
> versions to prototype and evaluate the solution for our application.
>
> The  problem we are facint is observed with both the browsers.
>
> This is the problem.
>
> 1. When the call started the initial/root vxml is downloaded and parsed
> fine.
> 2. The next URL sent to Tomcat
> 3.  Tomcat sends 404/402.
> 4. Call drops.
>
> Observations:
>
> 1. Actual URL -
> http://localhost:9090/mediaivrapp/-/next;jsessionid=B75CD6DCECB6A1202F1D29155C23B5F7?cbb0fc79382a4f039e6f8eb5fef8b1cd=success.filled&ANI=781871222&DNIS=617428444
>
> 2. URL logged at Tomcat
> /mediaivrapp/-/next%3Bjsessionid%3DB75CD6DCECB6A1202F1D29155C23B5F7?cbb0fc79382a4f039e6f8eb5fef8b1cd=success.filled&ANI=781871222&DNIS=617428444
>
> The problem seems to be due to the fact that Tomcat does not support UTF-8
> by default.  For example VoiceGlue and i6.net voicexml browsers both
> sending the URL in the form shown in 2.
>
> As you see the ";' and "=" characters are converted to UTF-8 Ascii codes by
> the voice xml browser and this seems to be causing the Tomcat not to map it
> to the right resource and return 404.
>
> Where as if I manually treverse through the VXML using IE it works fine and
> IE sends the URL in ISO-8859-1 format and does not convert them to UTF-8.
>
> This is the peice of information, I found.
>
> "ISO-8859-1 to UTF-8. ISO-8859-1 is the default character encoding for
> servers and browsers according to the  HTTP specification section 3.4.1."
>
> And it seems Tomcat is also by default using ISO-8859-1.
>
> I've modified Tomcat server.xml to add UTF-8 encoing in the Connector. But
> still it didn't work.
>
> This is blocking our validation of OPenVXML and VoiceGlue.  I appreciate
> and help.
>
> Thanks in Advance,
>
> Rajah
>
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> 7:50 PM
>
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