Don, the simple answer is DON'T USE the Dial up software! Once the software has been set up have your browser set to use the Dial-Up Networking instead. This means you only have 1 number that will be called. Period! I have been a member of MSN since 1 hour after it was turned on and I have never had a problem with it (Other than getting almost 2 free years of service due to them not charging me for being a beta user!) Just note the way the UserName is in the Dial-Up Networking... It is usually MSN\UserName. This is because they use a Windows Domain to validate the dial up account and that is the way Windows does it. If you have any questions let me know offline.
Gary Johnson Sr. Software Engineer NetUpdate, Inc. www.NetUpdate.Com www.LoanUpdate.Com This electronic message transmission contains information, which may be confidential or privileged, and may not represent the views of NetUpdate. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify us by telephone at 425.605.2784 or by electronic mail to [EMAIL PROTECTED] -----Original Message----- From: Don Johnson [mailto:[EMAIL PROTECTED]] Sent: Friday, December 21, 2001 1:40 PM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: BEWARE the Qwest/MSN changeover This is totally unrelated to anything these lists were designed for but I think it is important it get out there. If you don't use MSN and haven't changed over from Qwest recently, please disregard. This is just a note to warn any of you who were Qwest internet customers and are now MSN customers to beware of the MSN dial-up software and double-check the numbers that the program dials. Those that are familiar with the recent switchover might remember that the software they sent prompts you to choose a local number from a choice of about 4, if I remember correctly. In my case, not only did I choose the local number but confirmed that with an operator AND deleted the other three NON-local choices so that there was supposedly no way I could incur long distance charges as a result of connecting to the internet. In actuality, what happens is that the software defaults back to numbers it originally offered you. While surfing and after being connected for a while, if there is a long period of inactivity the system disconnects the connection. When a connection is reestablished it dials the next number on the list, which happens to be a long distance number in my case. Having taken the three long distance numbers out of the realm of possibly being use, or so I thought, I didn't pay much attention to the number it was dialing when I reconnected. That mistake has now accrued a $150 long distance phone bill for me on that dedicated line. To add insult to injury, after 2 hours on the phone with customer service (customer dis-service actually), technical support and the billing department not only is my bill not rectified but I don't (neither do they) know how to fix the problem in the software that caused the problem in the first place. Merry Christmas from Microsoft!!! One thing I do know for sure...Billy just lost a customer. Anyway, if you are in the Qwest/MSN changeover predicament, please check your system and be aware of which phone number the dial-up software is really using each and every time it dials. ~Don Johnson~ ===== http://www.geocities.com/salmn8r/caddisforkids.html __________________________________________________ Do You Yahoo!? Send your FREE holiday greetings online! http://greetings.yahoo.com
