"Look down, for the response is at the top. The foot is at your head." - 21st Century 'Think Differenter" _______________________________________________________
Dear WAMUGers In the tedious debate about email ettiquite, let's not overlook some basics. When someone needs help,they call for it. In WAMUG, members use the list to call for help; to share knowledge and experiences, and to express happiness and other emotions of friendship and support. Others listen, read, respond or ignore. Does it matter if members haven't followed "appropriate protocols"? They are all real people who seek answers to real problems. Ignoring the protocols, shouldn't we answer the questions? Members seek advice and help and we have a responsibility to respond. Surely that is a basic premise of membership ************* If your advice is: "Read the appropriate response standards and follow the 13 rules before asking that question again", say goodbye to that member. If your advice is: "Research the archives, because there is a "thread" from 3 months past", so be it. Our member might ask again and remain as such. If your advice is: "I remember 'Sean' said that last week!", then so be it, they can contact Sean. If your advice is: "That happened to me yesterday: this is what I did. Why not go and try it yourself." Fantastic, now you're getting personal. After all, even though these people are only names and words on a mailing list, they are real people, with wives, girlfriends, babies, grandchildren, friends, a job, another life, and most probably a Mac, which they love just about as much." Please WAMUGers, don't lose sight of what we are about. Cut the crap and let's get back to core service. Our members are our friends and the future. Regards Reg ********************* PS Sorry about the GMUG / WAMUG error. Why not come to Sunny Gero one day and meet all the GMUGgers? Reg
