On 2/5/02 2:26 PM, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> Hello All: > > I am having a weird experience with installing Indesign 2.0 for OSX and I > am wondering if anyone has managed to accomplish this feat. > > First, I am running 10.1.4 on a G4 T-powerbook. I am logged in as > administrator. > > Usually, when you install something, the installer prompts you to enter in > your admin password before it launches into the install. This was the case > in Adobe and other products. > > However with my copy of Indesign 2.0 (which is for OSX), it doesn't ask > me this--instead it goes about the business of installing just as it would > under OS9. Of course, during the install process I get an "access denied" > error message, and when i click OK it tells me I don't have permissions to > install this. > > I have been on the phone with Apple and Adobe this morning, and neither > have a solution. We have tried the following work arounds (without > success): > > 1. Log in a root user. Believe it or not, when I do this and attempt to > install, the installer won't even run--claiming I need to be logged in as > administrator to have the right permissions to install the program > (!!??!!). > > 2. Create a new admin user, and try to install using their account. I had > the same errors. > > 3. Custom install of product (as opposed to easy install). Resulted in > same error. > > 4. Installing under OS9. Product installed, but then was unsuable due > to "missing files" when attempting to use the application in OSX. > > 5. Restart the computer. Wish it to work. Log back in. Resulted in same > error. (Not wishing hard enough?) > > So I call out for suggestions, workarounds, comments? Particularly form > those who have this installed. > > Apple and Adobe asked me to contact them tomorrow and report any progress > to them for their systems help. > > Thanks in advance > Nathalie If I recall, there was a problem with the original installer for InDesign and an updated one was posted. see <http://www.versiontracker.com/moreinfo.fcgi?id=13702&db=mac> >From the notes at Versiontracker: "The following problems have been resolved with the updated installer for InDesign 2.0 running on Mac OS X, version 10.1.x: * Enables you to install InDesign 2.0 onto Mac OS X, version 10.1.x systems without receiving the error "An Error Has Occurred Which Prevented the Installation from Completing." * Enables you to install InDesign 2.0 onto Mac OS X, version 10.1.x systems without receiving the error "Error creating folder. 1008:9,-5000 access denied." followed by "You do not have enough access privileges for this installation." Larry
