On 03/10/03 11:45 PM, "Peter Hinchliffe" <[EMAIL PROTECTED]> wrote:
> > On Thursday, October 2, 2003, at 07:10 PM, Larry Pohl wrote: > >> I'm not sure this is Peter's problem but this is from the Aladdin site: >> >> > > Well, I'm b-a-a-ck! It would be nice if the problem was this simple. It > was far more serious. Here is what happened, and I am about to send off > a report to (1) MacFixit and (2) Aladdin. > > The steps I took were as follows - > > 1. Paid for, and downloaded the Stuffit Deluxe update, tasking > advantage of the current low upgrade price for registered users. > > 2. Saw (but ignored - mea culpa) the little notice following > installation that in order for the software to work properly it would > be necessary to log out and log back in, Instead, I thought I'd just > launch it to see if there were any significant interface changes - I'm > a bit impatient that way. I had no intention of using it for anything, > but I couldn't see how a quick explore could do any harm. While looking > though the preferences, disaster struck. The screen went dim, and the > machine went into kernel panic: a desperately unpleasant sight. > > 3. Rebooted the computer, but the boot process would not proceed beyond > the apple icon in the middle of the screen. It did not even get as far > as the little spinning icon. Eventually the apple icon was replaced by > a No Entry icon (a circle with a diagonal bar). This was new. > > 4. Bad. Very Bad. Try some tools. Disk Warrior fixed a problem with the > Volume Wrapper, but otherwise found no serious problems. Didn't help. > Booted from MacOS X Disk and ran Disk First Aid. No problems reported. > Repaired permissions. Many repairs were made, but it still didn't help. > > 5. No option but a clean install of MacOS X (with archive, of course). > Clean install worked fine, upgraded back to 10.2.8 (with which I had > had none of the many reported problems). > > 6. Only problem now is, no .sit files will open. Do I have another go > at installing Stuffit 8, but behave myself this time? Maybe it was just > a very unhappy coincidence. Bit between the teeth, and off we go. This > time, no mucking around, no exploring, just install and reboot the damn > thing. > > 7. Back to step 3. > > 8. Repeat Steps 4 and 5. I have now uninstalled Stuffit Deluxe 8 (of > course, that entailed relaunching the Stuffit Deluxe 8 installer and > re-entering the installation code, by now a very scary exercise, just > so I could get to the Uninstall option) and gone back to SD 7. > > 9. So far, everything seems OK. I have currently gone back only as far > as MacOS X 10.2.6, but I'm not prepared to give SD8 a third chance > until I can get some assurances from Aladdin that this will not happen > again. > > I have been delighted with the way MacOS X has, for me at least, upheld > its reputation as an OS which does not crash. Aladdin seem to have > found a way through. This would have to be the most unpleasant software > upgrade I have ever experienced. It has not done my nerves (nor, I > suspect, my System) one bit of good. > > Time for a Bex and a bit of a lie down... > There's an interesting comment (critique) by one of the Unsanity haxie people about how Aladdin implemented the AVR function in SD 8 and its potential for causing problems. <http://www.unsanity.org/archives/000253.php> As an aside, the update is working fine for me.

