Hi Bart and WAMUG folks.

There are a few things I have found that can help. I'd try one at a time,
until you seen results... (listed in no particular order).

1. Check your Hard drive for errors using Norton's or Diskwarrior

2. Repair permissions on your Hard drive using Disk Utility

3. Turn off the preview pane in any windows you use.

4. Quit Entourage, and trash your general Entourage prefs (not your identity
prefs, just the general Entourage ones)

5. Quit Entourage, and make a duplicate of your Identities folder, and move
it aside, in case of problems in following steps

6. With Entourage still closed, try renaming your Preferences file (e.g.
Preferences old) and renaming your Schedules file (e.g. Schedules old).
These will get recreated upon next launch. But you will need to enter your
preferences again (all your old mail will still be present)

7. Try rebuilding your Entourage mailboxes. Do this by starting Entourage
with the OPTION key held down. You can do a simple rebuild, or an advanced
rebuild. Try doing the simple first.

8. Try the advanced rebuild, mentioned in point 7 above.

9. If you are using IMAP, check if this URL applies for you.
<https://engineering.purdue.edu/ECN/Resources/KnowledgeBase/Docs/20030527145
328>

10. Turn off your Mac, and check for excess dust inside your Mac. If extra
dusty (especially the RAM), carefully blow the dust away (e.g. With
waterless compressed air).

11. If you have a particular mail folder that makes Entourage quit when you
click on it, first ensure the preview pane is closed. Next, try and move
messages, a few at a time, to a new mail folder, to get the culprit by it's
self, so you can delete the folder (and the troubled message).

Hope that helps!
Cheers,
Derek

> Hi all I'm using Entourage on my iMac 233 running 10.1.5
> 
> It seem that in the last 3 months the program keeps on quitting,
> 
> When I check some of the inboxes like deleted items theres nothing there
> ,but I click on the area and some of them appear, then it unexpectly
> quits and some times comes up with a error code , I can't remember what
> it is.
> 
> I have been using Entourage for a while so my Mac can handle it, or
> maybe it needs more RAM. At the moment I have 160meg.
> 
> Any suggestion ?
> 
> Besides buying a new Mac
> 
> Regards
> 
> Bart

-- 

Derek Yeoh-Ellerton
Client Happiness Coordinator
Gratterpalm
<mailto:[EMAIL PROTECTED]>

Ext. 595

"Whatever you can do or dream you can, begin it.
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