Hi all

I had a distraught woman called me regards her late model PowerBook.

It seems a CD wont eject.

She says it is a Bluetooth install CD (a bit sketchy on the details).
It isnt mounted, nor did it ever I believe.
Her machine is a new model and DOES NOT have a 'little hole' to manually eject disks (she says...). I havent seen the machine to check it myself but she is quite savvy and has already tried most of my suggestions.

Failed Attempts:

  She has restarted and tried ejecting during the restart.

  Tried using Disk Utility to mount/eject.

She is visiting Australia and as you can imagine she is quite concerned and needs help.

If anyone can help, her name is Joy and her mobile is 0404698747.

Thanks
Paul