Regards, Ted
-----Original Message-----
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] Behalf Of Martin
Hill
Sent: Saturday, 13 November 2004 10:41 PM
To: WAMUG Mailing List
Subject: Re: BigPond's Updated Broadband Plans Released
From: Bob Howells <[EMAIL PROTECTED]>
Only other issue we have is the telephone has just started to
interfere
with
the ADSL connection so we leave the phone disconnected while on the
internet
at the moment! I don't think this is TPG's fault - we're only now
just
in
range of the exchange and the phone lines in our street are very
ancient.
Age of the phone lines has nothing to do with it.
Fair enough - the last Telstra tech we had here described them that
way and
indicated the junction box down the street was full of water (which he
had
to empty!) last time we had problems!
If you are getting interference on ADSL there are a number of sources
for
interference.
1. Your filter that should be between your phones and the line where
the
modem etc are connected.
We have tried a different brand of ADSL filters (some Telstra ones)
individually in place of the D-Link ones but we can't have any
connected at
all in order to get the ADSL modem to maintain a connection. The
problem
started with the ADSL connection dropping out whenever we made calls
on the
phone, but progressively got worse to the extent that we have to
disconnect
the phones and filters entirely.
When we do plug a phone in and try to make a call, we can hear static
and
noises on the line for 10 seconds or so then it goes away - it sounds
like
it may be the ADSL modem trying to negotiate (whistles and beeps a bit
like
an old analog modem), so perhaps all of our filters may be stuffed
after
all? Not sure how that could have happened as they have never all been
plugged in at the same time.
2. Your equipment ( Modem, Router etc )
We have a spare ADSL modems at the moment - a SpeedTouch in addition
to the
D-Link and both of them display the same problem so I don't think it is
this.
3. The exchange interface equipment
It sounds like it is either this or...
4. Possibly an insulation problem with the line.
...perhaps this. We are a bit scared to call up Telstra to
investigate the
problem for fear of them saying that we are actually too far from the
exchange still after all and they can't guarantee a reliable
connection!
Are we being silly?!! Yes okay - I guess I should call them up on
Monday to
investigate! :-]
Typically the filters are el Cheapo versions with an electrical " T "
shape
instead of an " H " shape. Makes the line more susceptible to noise
problems.
You may have had a lightning or Power surge that could make it faulty.
Similarly a lightning surge could have " unbalanced " your cable pair.
( Yes that is right ..... Lightning in an underground cable )
Ah, sounds like a distinct possibility - can't remember if we had a
lightning storm that coincided with the line going bad but entirely
possible.
And , by the way, just because your Mac performs Ok at a place like
Curtain
does not mean that the Mac is OK.
The thing is the Mac works fine when I disconnect the D-link and plug
in the
SpeedTouch instead here at our house, so it does seem to point the
finger at
the D-Link modem in the case of the DHCP issue.
Short line connections can hide the problem
I see - that would explain it.
I suggest you start by checking the filter.
Martin, feel free to mail direct
Thanks Bob - we appreciate your advice. It's great having an
ex-Telstra
guy like you on the list to tap into! :-)
-Mart
Bob Howells
--------------------------------------
Martin Hill
mailto:[EMAIL PROTECTED]
homepages: http://mart.ozmac.com
Mb: 0417-967-969 hm: (08)9314-5242
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
WAMUG is powered by Stalker CommuniGatePro
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
WAMUG is powered by Stalker CommuniGatePro
