On 17/12/2004, at 11:49 AM, Jude wrote:

Hi all

A friend of mine has a G4 (? silver and grey) that will no longer boot. It comes up with the flashing question mark on a folder which we know means that it can't find the startup system.

She thinks it may have been OS 9. She has flashed the PRAM but it still refused to boot.

It will not boot from any system CD. She has tried Norton Utilities without success.

Anyone got any ideas? Or can anyone point in the direction of a way of recovering this machine?

thanks

Jude

Hi Jude,

Has she tried this?

<http://docs.info.apple.com/article.html?artnum=51850>

Setting Up Your Power Mac G4: If the Computer Won't Turn On Or Start Up

This article describes what to do if the computer won't turn on or start up.

Note: If you have problems in the Classic environment, troubleshoot them as you would in Mac OS 9, not Mac OS X.

 First, make sure the power cord is connected to a working power source.

The plug on the power cord must be completely inserted into the computer's power socket and firmly seated for your computer to operate correctly.

 Reset the computer's parameter random-access memory (PRAM).

Start up the computer and immediately hold down the Command, Option, P, and R keys until you hear the startup sound a second time. Then set your hard disk as the computer's startup disk.

In Mac OS X, choose System Preferences from the Apple menu and click Startup Disk, then select your hard disk.

In Mac OS 9, choose Control Panels from the Apple menu, then choose Startup Disk from the submenu, and select your hard disk.

Cheers,
Ronni
When Microsoft asks you, "Where do you want to go today?" Tell them, "Apple!"