Hi! I'm writing on behalf of my dad who's using OS 9.1 & Outlook Express 5 on a stand-alone machine with an external modem that he switches on manually.
He is unable to get his email from his dial-up account with the following message being displayed: "Could not retrieve mail from OptusNet. A network error has occurred -3155" Until a couple of days ago all seemed ok. He has contacted OptusNet Customer Service but their adice to him is to reinstall Outlook Express. I'm not sure such drastic measures are needed and in the meantime I'm getting him to use webmail, meaning he can use the web okay. Anyone have any suggestions as to where I can start pinpointing/resolving what's wrong? Thank you! Michael
