If you go to www.ato.gov.au/erecord and follow through to download V5 for Mac there are links to various problem areas. In particular the one dealing with error (-1708) Accessing e-Record After Installing it is relevant and was also relevant for V4. You just have to show it where the various bits and pieces are then everything is fine.
Severin Crisp

ECI client V5 is now updated so you can access your old "Sent" files from V4
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                   Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
       15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
                    Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
                            email  mailto:[EMAIL PROTECTED]
                          Web pages http://www.JennyCrisp.com.au
                             & http://members.westnet.com.au/Crisp
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