I had a customer come in (for takeaway) and complain that the battery dies after a month or two and she took it back to Harvey Norman who wouldn't replace it because she didn't have her proof of purchase.

I told her to take it to an Apple Place and they would get it from the serial number. She's fine now.

Brett Carboni
Tsunami
"Sushi warranty forever - no proof of purchase needed"


On 21/11/2005, at 11:10 AM, Edward Arrowsmith wrote:

I had the same thing happen at Dick Smith in Fremantle. I went in to buy an iPod for a friend and the sales person tried to talk me out of it saying they were no good, the software was rubbish, Creative were far better. I left and got the iPod at Myer instead.