Hi Bill,

Manufacturers usually include a cdrom with software on it that will let your player get recognised on a computer. Is there a pdf file on the cdrom? One called "manual" or "installation instructions"? This will usually have instructions on how to get the machine recognised by a computer. Is this what you've already tried with the Windows machines - installing the software that comes with the notetaker?

If yes, then the next step is to go to the manufacturers site and search for their faqs and any downloads that might have "drivers" for your notetaker.

good luck,

Nancy M