On 12/10/2006, at 2:15 PM, Rosemary Horton wrote:

Yes, but I've hear amnet service is shocking..in connecting , maintaining and trouble shooting.

Comments?



When they took over Arachnet I had all of that problem ( last December) ,
and even weeks ago the Service phone did not answer for 30 + minutes.

Email to support took days to answer.


On the other hand ,

the other day I rang and it answered inside of 30 seconds,
but the email I sent over 24 hours before had not been answered at that time. I still have an outstanding defiiency in the " member facilities Spam control " .

With their rapid expansion of Network this sort of " ugh " service would be the norm
just about anywhere .

So I guess it depends on what you can put up with for the price offered. and also depends on how much you need their advice to set up your machine .

Bob